Shipping Policy
Shipping Policy
Last updated: 06/23/2026
This Shipping Policy explains how Vyral Creator handles order processing, shipping, tracking, and delivery. Please read this policy carefully before placing an order.
1. Processing Times
All orders are processed within 1–5 business days after payment is received.
Orders are not processed, shipped, or delivered on weekends or holidays.
During high-volume periods, processing times may take slightly longer. If your order is significantly delayed, we will notify you by email.
2. Shipping Times
Estimated shipping times are as follows:
US & Canada: 5–10 business days
International Orders: 7–15 business days
Please note that shipping times are estimates and are not guaranteed. Delivery times may vary depending on supplier fulfillment, shipping destination, carrier delays, customs processing, weather conditions, or other circumstances outside our control.
3. Shipping Costs
Standard shipping to the US and Canada is free unless otherwise stated at checkout.
International shipping fees, if applicable, will be shown at checkout before you complete your order.
4. Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with a tracking number, if tracking is available.
Tracking updates may take 1–3 business days to appear after your order has been shipped.
5. Shipping Address
Customers are responsible for providing complete and accurate shipping information at checkout.
Vyral Creator is not responsible for lost, delayed, or misdelivered orders caused by incorrect or incomplete shipping addresses.
If you notice an error in your shipping information, please contact us as soon as possible at creatorvyral@gmail.com. While we will do our best to assist, changes are not guaranteed once an order has been processed or shipped.
6. Customs, Duties & Taxes
International orders may be subject to customs fees, duties, taxes, or import charges imposed by the destination country.
These charges are the responsibility of the customer and are not included in our product prices or shipping fees unless clearly stated at checkout.
Vyral Creator is not responsible for delays caused by customs processing or unpaid customs charges.
7. Delayed, Lost, or Damaged Shipments
If your order is delayed beyond the estimated delivery timeframe, please contact us at creatorvyral@gmail.com, and we will do our best to assist you with tracking and delivery updates.
If your order arrives damaged, please contact us within 7 days of delivery with your order number and clear photos of the damaged item and packaging so we can review the issue.
While carrier delays, lost packages, and damage during transit may be outside our direct control, we will do our best to help resolve the issue where possible.
8. Shipping Restrictions
We currently ship to the US and Canada.
International shipping availability may vary and will be shown at checkout if available.
We reserve the right to refuse or cancel orders that cannot be shipped to a particular address, country, or region.
9. Contact Information
If you have any questions about this Shipping Policy or your order, please contact us at:
Email: creatorvyral@gmail.com
Business Name: Vyral Creator